Last Updated: August 13, 2026

1. Introduction

John M. Chaves, DDS (“we,” “us,” “our,” or “the Practice”) operates the website woodlandhillsdentist.org and provides dental care services to patients in Woodland Hills, California and surrounding areas. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an appointment, or otherwise interact with us online.

This policy applies to information collected through our website only. It does not cover the treatment of Protected Health Information (PHI) created or received in the course of providing dental care, which is instead governed by our HIPAA Notice of Privacy Practices, available at our office upon request.

2. Information We Collect

Through our website, we may collect the following categories of information:

Information you provide directly: When you submit our contact or appointment request form, we collect your name, email address, phone number, patient type (new or existing), preferred appointment date and time, and any message or details you include.

Information collected automatically: Like most websites, our site may use cookies, log files, and analytics tools to collect technical information such as your IP address, browser type, device information, pages visited, and referring website, for the purpose of understanding site usage and improving performance.

Communications: If you email or call us directly, we retain records of that correspondence to respond to your inquiry and maintain patient records where applicable.

3. How We Use Your Information

We use the information we collect to schedule and manage appointments, respond to inquiries submitted through our website, communicate with you about your care, improve our website and services, and comply with legal and regulatory obligations.

We do not use information submitted through our website for automated decision-making or profiling, and we do not sell your personal information to third parties.

4. How We Share Your Information

We may share information with dental staff and providers involved in your care, third-party service providers who help us operate our website, scheduling systems, or communications (such as hosting or email providers), and government authorities or other parties when required by law, court order, or to protect the rights, safety, or property of the Practice or others.

We do not share information collected through our website with third parties for their own marketing purposes.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control or disable cookies through your browser settings, though doing so may affect certain website features.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of information we hold about you, and the right to opt out of certain data uses. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information below. Requests related to your dental treatment records (PHI) should be directed to our office in accordance with our HIPAA Notice of Privacy Practices.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children through the website. Information about pediatric patients submitted through our appointment form is provided by a parent or guardian.

9. Third-Party Links

Our website may contain links to third-party sites, such as Facebook or Google Maps. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

John M. Chaves, DDS
5312 Comercio Ln Suite A, Woodland Hills, CA 91364
Phone: (818) 491-7294 (New Patients) / (818) 999-2707 (Current Patients)
Email: drchavesinthevalley@gmail.com